Support
We usually reply within 1–2 days.
Email us at [email protected] — include your device model and app version (shown at the bottom of the Profile tab) and we'll get you sorted.
Frequently asked
What is a dosha, and why does the app ask about it?
In Ayurveda, your dosha (vata, pitta, kapha) describes your constitution — patterns of energy, body, and temperament. The Sanctuary uses it as a lens to pick poses and sequencing that suit you, rather than serving everyone the same routine.
How is Today's Practice chosen?
Each day the app composes a fresh session from its pose library using your dosha profile, your recent check-ins, and the time of day — energizing in the morning, unwinding in the evening. Same ritual, never the same session twice.
Which languages are supported?
English, German (Deutsch), and Hindi (हिन्दी) — interface, content, and voice guidance. Switch anytime in Profile → Language.
How do practice reminders work?
Reminders are scheduled locally on your device — enable them in Profile → Notifications and pick your time. There's also an optional streak saver and an evening wind-down nudge; each can be toggled separately, and Android lets you silence any category in system settings.
What's included in Sanctuary Plus?
Plus unlocks the deeper Ayurvedic layer — vikriti history and insights, and premium protocols — on top of the free daily practice. Manage or cancel your subscription anytime from Profile.
How do I export or delete my data?
Profile → "Download my data" exports everything as JSON. Profile → "Delete my account" permanently removes your account and all data — no email required, effective immediately.
Is the app medical advice?
No. The Sanctuary supports general wellbeing and is not a medical product. If you're pregnant, injured, or managing a condition, check with a professional first — and always stop a pose that hurts.